Name: Change by design to change by default: Embedding adoption into digital platforms at ADEO
Start: 2026-05-28T11:30:00+0200
End: 2026-05-28T12:00:00+0200

Change by design to change by default: Embedding adoption into digital platforms at ADEO

FULL

Thursday May 28, 2026 11:30 - 12:00 CEST

🧩 PM/UX ARENA

Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Digital transformation often focuses on building the right product, but success actually depends on adoption at scale.
At ADEO, with more than 120,000 collaborators across multiple countries and business units, launching a platform or product is only the beginning. Ensuring that solutions are understood, adopted, and embedded into daily operations requires a structured Change Operating Model.
In this talk, I will share how ADEO designed a “Change by Design” approach, integrating change management directly into the digital framework and delivery lifecycle.
We will explore how platforms, product teams, and business units collaborate to transform delivery into real impact, with the ultimate ambition of evolving from Change by Design to Change by Default.

Speakers

Clara Doise

ADEO Services

Clara leads Change Management within ADEO’s Global Transformation Success organization. After serving as Head of UX and Head of Orchestration & Onboarding, she now focuses on designing operating models that enable digital platforms to scale across business units and countries through... Read More →