My mission is to solve complex problems through innovation, data-driven decisions, and a deep understanding of user needs—always aiming for sustainable business growth.
Currently at Leroy Merlin Brasil, I lead key optimization initiatives for the e-commerce platform, including the rollout of a cutting-edge Sales Concierge (LLM)—an AI-powered chat that assists customers in finding products, checking inventory, and resolving queries in real time. My focus lies in enhancing navigation, driving conversion rates, reducing bounce rates, and maximizing user retention.
I also serve as a Writer at ProductOversee, developing articles on Product Management, UX, key metrics, and business practices. My goal is to explore the latest market trends and share valuable insights with fellow professionals in the field.
RéférencesMy Published Articles:
https://productoversee.com/author/edsoncstjr/Featured Presentation:Topic: AI, Product, and Growth:
https://www.linkedin.com/posts/edsoncstjr_ai-product-growth-activity-7166405062636781568-SAFH?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAaYw9IBKJlN_kMZ4OeSCWx
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