About me
I’m Milene Rocha, 37 years old, with a degree in Industrial Design with a specialization in Visual Programming, a postgraduate degree in Design Management, and a specialization course in UX Design.
I joined Leroy Merlin in 2024 as a contractor to work on the Marketplace, where I mapped the seller onboarding journey and proposed system integration solutions to increase operational efficiency and reduce the time required for sellers to start selling on the platform. In this context, I also contributed to the design of a new feature in the Seller Portal that allows the creation of bundled products in a simpler and more autonomous way.
I was hired as a full-time employee in June and, since December, I have been working in the App squad, contributing to the evolution of the customer post-purchase experience, with a focus on improving order tracking and visibility.